1. What is Bridge? Bridge is an online marketplace that connects homeowners and renters with skilled professionals for their home repair and beauty service needs.
2. What services does Bridge offer? Bridge offers a wide range of services, including plumbing, electrical work, carpentry, painting, cleaning, hair and nail care, makeup, and massage services.
3. How does Bridge work? Users can browse and select the service they need, select the professional they want to work with, and schedule an appointment that fits their schedule. Payment is also convenient, with users able to pay securely through the platform.
4. Are the professionals on Bridge vetted? Yes, Bridge conducts thorough background checks on all professionals before they are allowed to offer their services on the platform.
5. How do I know the professional I choose is reliable? Bridge has a review and rating system that allows users to leave feedback on the services they receive. This system helps users make informed decisions when choosing a professional.
6. What if I have a problem with the service I receive? Bridge has a customer service team that is available to assist with any issues or concerns. Users can contact the customer service team through the platform.
7. Can I reschedule or cancel my appointment? Yes, users can reschedule or cancel their appointment as long as they do so within the timeframe set by the professional.
8. Is my payment secure? Yes, Bridge uses secure payment methods to ensure that users' payment information is protected.
9. How does Bridge ensure customer satisfaction? Bridge is committed to customer satisfaction and strives to provide quality services to every user. Users can leave feedback and ratings after every service to help others make informed decisions when choosing a professional.
10. What if I have more questions? If you have more questions, you can contact Bridge's customer service team through the platform or visit our website for more information.